Repair Information
We can service your printer regardless of the type you purchase. In the event your printer is not functioning properly, call us at (317) 488-1030 or email us at info@asapident.com and we will respond promptly (generally same day if before 4 PM Eastern Time or, if after 4 PM, first thing the next business day).
Warranty
Many of our products come with manufacturer warranties. Terms vary depending upon manufacturer. Contact us with questions.
Placing Orders
You can place an order over the phone (317-488-1030), email (info@asapid.com) or fax at (866) 671-9230.
You can also use a purchase order with approved credit.
Shipping Information
We ship via UPS, FedEx and U.S. Postal Service. We calculate the shipping charges for you! Let us know your preference when you place your order.
Return Information
• You may return your unused, unopened item within thirty (30) days
• The product must still be factory sealed with all of the original packaging, boxes and instructions;
• Cost to ship product to Asap not included. A 15% restocking fee may be charged. No credit will be given for shipping on the original order
• Software may not be returned
Other
$20 handling charge will be placed on all returned checks.
7% sales tax will be added for Indiana customers.