What to do, what to do. If you have the unfortunate case of a line in the same spot on your card every time you print, then you most likely have a broken pixel on your printhead inside your printer. This is unfortunate because the printhead cannot be repaired and in most cases it is not under warranty.
The good news is that all is not lost because the printhead can be replaced. However, the cost of replacing the printhead can range in price from $500 to roughly $1500. Want to keep that $500 – 1500 in your pocket?
KEEP YOUR PRINTER CLEAN! Dirty cards are the most common cause of damaged printhead. Next most common is coming in contact with the printhead with a hard object such as a watch or bracelet while changing the printer ribbon so remove these items if possible.
Remember, ASAP recommends cleaning your printer every time you change your ribbon – a small cost compared to that of a new printhead.
If you have any questions about the above, or you have an issue with your printhead, give us a call at (317) 488-1030.